Delete Your Account

Delete in the app

When ChatterBerry is released, sign in and open Settings → Account → Delete account. Follow the confirmation steps. For account security, you may be asked to authenticate again.

Request deletion by email

If you cannot access the app, email delete@chatterberry.app from the email address associated with your account. Use the subject “Delete my ChatterBerry account.” We may request reasonable information to verify account ownership.

What is deleted

Deletion is intended to remove your ChatterBerry account and account-associated profile, learning preferences, personal context, text transcripts, progress, practice records, saved vocabulary, and related active-service data.

What may remain temporarily

Limited information may remain where reasonably necessary for legal compliance, security, fraud prevention, dispute resolution, or in protected backups until those backups expire. Information already aggregated so it can no longer reasonably identify you may also remain.

Subscriptions

Deleting your ChatterBerry account may not automatically cancel an app-store subscription. Cancel the subscription separately through your Apple App Store or Google Play account settings.

Need help?

Email support@chatterberry.app.